Skip to main content

Never Ordered Online?

  • Click here for our online store
  • Select Register to sign up for an account
  • Once you have completed the registration process a member of our team will approve your account
  • You will receive an email notification once your account is approved
  • You can now begin shopping for your pet’s diets, treats and even toys!

How to Order Flea & Tick Prevention

  • Flea & tick prevention is a prescription medication and must be added to your account by one of our staff, upon approval from your Veterinarian
  • To request approval please log into your account and locate the “My Pet’s Stuff” section on the homepage
  • Select “Currently there are no Veterinarian-Approved products assigned to your account. If you wish to have your pet’s Veterinarian-Approved product(s) added please click here to send a request”.
  • Send the request for the product you require and your pet’s current weight
  • Once our team reviews the request, any approved prescription products will now appear in this location including any refills.
  • Please allow 1 business day for approval

All prescription medications, including flea and tick prevention, must be approved by a Veterinarian.
Flea and tick prevention is not eligible for home delivery and must be picked up at our hospital.
Please allow 3- 5 business day for all orders to be ready for collection.

Read our full Prescription Refill Policy here.